CLIENT STORY: Able Eyes – Consumers Credit Union

CLIENT STORY: Able Eyes – Consumers Credit Union

https://vimeo.com/share/120283f6-92a0-48bd-9c74-fc29eb4fda95

More Than a Job: Exploring STEMM Opportunities at Consumers Credit Union
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When people think about financial institutions, they often think about loans, checking accounts, and transactions. But behind every branch, every member interaction, and every financial solution is a team of people working to make a difference in their communities.

At Consumers Credit Union, that mission extends far beyond banking.

Since 1951, Consumers Credit Union has grown into a thriving organization with 33 branches and continued expansion across Michigan. Along the way, they’ve built a reputation not only for serving members but also for investing in the people who make that service possible. For job seekers looking for more than just a paycheck, Consumers Credit Union offers something increasingly valuable: a workplace focused on growth, opportunity, and belonging.
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A Legacy of Service and Growth

For more than seven decades, Consumers Credit Union has been helping individuals, families, and businesses navigate their financial journeys. As the organization continues to expand, so does its impact. New branches, evolving technologies, and changing member needs create opportunities for innovation and career development across nearly every department.

But growth at Consumers isn’t measured solely by the number of locations they operate. It’s measured by the people they develop.

The organization has built its culture around the idea that success happens when employees have opportunities to learn, grow, and pursue meaningful careers. That philosophy is evident throughout the organization, from entry-level positions to leadership roles.
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Opportunities Across the Organization

One of the biggest misconceptions about working at a credit union is that every role revolves around traditional banking. The reality is much broader.

Consumers Credit Union offers opportunities in a wide range of disciplines, including:

– Information Technology
– Data Analytics
– Accounting
– Loan Servicing
– Operations
– Member Services
– Leadership and Management
– Project Management
– Marketing and Communications

As financial services continue to evolve, so do the skills needed to support them. Technology, data, and innovation play increasingly important roles, creating career paths that appeal to professionals from many different backgrounds. Whether someone is beginning their career or looking for their next professional challenge, Consumers provides multiple entry points into the organization.
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Education Matters, But Potential Matters Too

One aspect that stands out about Consumers Credit Union is its approach to hiring and professional development. While some positions may prefer specialized education or advanced degrees, the organization understands that talent comes in many forms.

Instead of focusing exclusively on credentials, Consumers looks for people who demonstrate potential, curiosity, and a willingness to learn. That means opportunities exist for individuals entering the workforce, making career transitions, or seeking advancement.

The organization values a combination of technical skills, communication abilities, leadership potential, and a commitment to serving others. Most importantly, they recognize that not every skill needs to be present on day one.
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A Culture Built on Learning

Ask almost any successful professional how they advanced in their career, and chances are they’ll mention mentorship, training, or opportunities to learn from others. Consumers Credit Union has intentionally built those opportunities into its culture.

Professional development is not treated as a one-time event. It’s woven into the employee experience. The organization offers training programs, growth initiatives, internal education opportunities, and leadership development resources designed to help employees continue building their skills.

Promoting from within remains a major priority. By investing in existing employees, Consumers creates clear pathways for advancement while strengthening its team from the inside out. Employees are encouraged to explore different areas of the organization, expand their knowledge, and discover career opportunities they may not have initially considered.
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The Power of Mentorship

Growth rarely happens in isolation. That’s why mentorship plays such an important role at Consumers Credit Union.

Employees have opportunities to participate in shadowing experiences, collaborate across departments, and learn directly from colleagues with different areas of expertise. These experiences help team members better understand the organization while identifying potential career paths that align with their strengths and interests.

The result is a workplace where people are encouraged to ask questions, pursue new challenges, and continue evolving professionally.
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Creating an Inclusive Workplace

A strong culture starts with making people feel welcome. Consumers Credit Union places significant emphasis on creating an environment where employees can bring their authentic selves to work.

“We really pride ourselves on this really inclusive culture that we have created at Consumers Credit Union.”

That commitment shows up in both everyday interactions and formal initiatives designed to foster connection and belonging. The organization supports employee-led programs, engagement activities, and wellness initiatives that help create a positive workplace experience.

One example is Unite, a self-led employee team focused on inclusion and engagement. Consumers also invests in employee wellness through partnerships like Be Nice, which promotes mental health awareness and support.

Together, these efforts help create a culture where employees feel valued, supported, and connected.
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Finding the Right People

When hiring, Consumers Credit Union looks beyond resumes and technical qualifications. While skills and experience matter, character matters too.

As their team explains:

“We say we can teach you a lot of the things that you need to know on the day-to-day, but really we’re looking for good, kind, solution-oriented people that like to work hard.”

It’s a philosophy that reflects the credit union’s broader mission of serving members and communities with care and integrity.
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More Than a Career

At its core, Consumers Credit Union is about people. It’s about helping members achieve financial success. It’s about creating opportunities for employees to build meaningful careers. And it’s about fostering a culture where learning, growth, and inclusion are part of everyday life.

As the organization continues to expand, so do the opportunities for individuals looking to make an impact. For those searching for a workplace that values development as much as performance, Consumers Credit Union offers more than a job title. It offers a place to grow.

And sometimes, that’s where the most rewarding careers begin.